What is Business Pass?

Business Pass is Sonesta's business program for small and midsize companies that offers exclusive benefits for corporate and groups & meetings bookings.

Why should my company join Business Pass? What's in it for me?

Sonesta Business Pass uniquely provides benefits for both stays and meetings, because we recognize that you need options when you're traveling for business. By enrolling your company, you avoid lengthy negotiations and unlock a discount off our Best Available Room Rates, Group Blocks between 10-20 rooms and Meeting Space. Travelers receive a free upgrade to Travel Pass Elite status which provides access to more benefits, such as F&B credits, premium internet and flexible check in/check out.

Is it a prerequisite for the Business Pass member to also be a Travel Pass member?

Yes, all Business Pass members must be enrolled in Travel Pass. Sign up here, or we will enroll you automatically when you join Business Pass.

My company already uses Sonesta for business travel accommodation. Will it automatically switch over to Business Pass and how will I be notified?

No, program participation is voluntary - you may choose to join any time online or when staying at a Sonesta Select hotel.

What information is needed to enroll my company in Business Pass?

  • Company name and address
  • Company website
  • Contact details (name, email address, phone number)
  • Sonesta Travel Pass number
  • Company rate code (if an existing Sonesta account)

How long will it take for my Business Pass account to activate?

Once your request has been sent, you should receive an email confirmation within five (5) business days. If you haven't received a response within five business days, please contact businesspass@sonesta.com, provide your name and company name, and our support team will be happy to assist.

I have a better Sonesta discount at another property. Will I have to book the Business Pass rate, or will I be able to use the better discount?

You can maintain your negotiated rate with one property and still benefit from the Business Pass perks at other Sonesta hotels.

Can I use the Business Pass discount for personal travel?

Yes, your Business Pass rate can be used to book business and personal travel at participating hotels.

Will I lose my Elite status if I do not use my Business Pass rate?

Your Travel Pass Elite status will be valid for one year, regardless of how often you stay. After one year, you will need to meet the required stay minimums to maintain Travel Pass Elite status and benefits. View the latest Travel Pass information at Member benefits | Sonesta Travel Pass.

Will all Sonesta brands offer Business Pass?

The Business Pass program will launch first with Sonesta Select hotels, then roll out to the remaining Sonesta brands in 2022.

Will blackout dates apply if there is a special event in the city/market?

Yes, blackout dates apply to Business Pass.

Who should I contact with questions?

You can direct all questions to: businesspass@sonesta.com.